FastBots
opencart logo

Built For OpenCart Stores

OpenCart Chatbot Trained On Your Store Content

Most OpenCart shoppers ask the same handful of questions before they buy: shipping times, returns policy, sizing, stock. FastBots trains a chatbot on your store's pages and FAQs, then drops into your OpenCart theme with a single script. It answers the routine stuff so you only deal with the conversations that actually need you.

Northfield Outdoor Gear
Shipping costs?Return policy?In stock?Track my orderSizing guide
Stel hier je vragen...
fastbots.ai

Providing AI Chatbots to Trusted Brands Around The World

Ontwerpbundels
Syngenta
Pinkpop
Babor
Redding van grote katachtigen
Holiday Inn
Mansory
Universiteit van Miami
Universiteit van Arizona
Rentokil Initial
De Wim Hof-methode
Royal Caribbean
Wiley
UBB
Online tickets
Wild Fork
Hallo Parijs
Ontwerpbundels
Syngenta
Pinkpop
Babor
Redding van grote katachtigen
Holiday Inn
Mansory
Universiteit van Miami
Universiteit van Arizona
Rentokil Initial
De Wim Hof-methode
Royal Caribbean
Wiley
UBB
Online tickets
Wild Fork
Hallo Parijs

Snelle antwoorden

Really Common Questions About OpenCart

What is an OpenCart chatbot?

An OpenCart chatbot is an AI assistant embedded in your OpenCart storefront that answers shopper questions about products, shipping, returns and policies. FastBots trains on your store's published pages and any FAQ documents you upload, so replies come from your actual content rather than generic answers.

How does FastBots install on OpenCart?

You copy a small script from your FastBots dashboard, then paste it into your active theme's header section through Extensions → Themes in your OpenCart admin. Once you save and refresh your storefront, the chat widget appears on every page.

Can it answer questions about specific products?

It can answer questions about products that exist on your trained pages: descriptions, materials, care, shipping rules, return windows and policies. For non-Shopify stores like OpenCart, FastBots does not pull live catalogue data or order status, so anything that changes hourly is best left to your team.

What does it cost to run on an OpenCart store?

There's a free plan with 1 chatbot and 50 messages a month: enough to test on a quiet store. Paid plans start at $39/month for Essential, which unlocks integrations, file uploads and higher message limits. Live Chat with human handover is on Business at $89/month.

Waarom FastBots?

Why Use FastBots with OpenCart

Answers Pre-Sale Questions Out Of Hours

Most online shopping happens in the evening. The chatbot handles shipping, returns and sizing questions at 10pm so the sale doesn't go cold.

Trained On Your Store's Own Pages

Point it at your OpenCart store and it'll learn your product pages, shipping policy, returns terms and FAQ content. Answers come from your wording, not a generic template.

Captures Wholesale And Bulk Enquiries

Buyers asking about trade pricing or bulk orders fill out the lead form inside the chat. Their details land in your inbox, and in your CRM if you connect Zapier or Make.

Hands Tricky-gesprekken met je team

On the Business plan, the bot can pass a conversation to a real person when it can't answer. The shopper stays in the same window, no "please email us" dead end.

Fungeert als een AI-agent wanneer dat nodig is

FastBots is an AI chatbot that can act as an AI agent: turn on live internet search or connect a Zapier workflow and it can look things up, route captured leads to your tools and decide when to escalate to a human.

Ondersteunt ongeveer 95 talen

If you sell across borders, shoppers can ask in their own language and get an answer in the same thread. Useful for stores running on OpenCart's multi-language storefronts.

One Script, Any OpenCart Theme

Paste the embed into your theme's header or custom code field once. It works across product pages, category pages, the cart and checkout-adjacent pages.

Retrains As Your Store Changes

Update a shipping rate or returns policy? On Business plan and above, auto-retrain can refresh the bot daily, weekly or monthly so it doesn't quote yesterday's prices.

Praktijksituaties

Waar het zijn geld waard is

Shipping And Delivery Questions

Answer "do you ship to Germany?", "what's express delivery?" and "when will it arrive?" from your published shipping policy, without writing the same reply ten times a day.

Returns And Refund Policy

Walk a hesitant buyer through your 14-day or 30-day returns window, restocking fees and how to start a return, straight from your policy page.

Product Specifications And Compatibility

Explain materials, dimensions, voltage, fitment or compatibility from the product description so the shopper doesn't bounce to a competitor while they wait.

Maat- en pasvormadvies

Point shoppers at your sizing chart, explain how a particular range fits and reduce the size-related returns that eat into margin.

Wholesale And Trade Enquiries

Capture company name, expected volume and contact details through the lead form, then route them to your sales team by email or Zapier.

Restock And Back-In-Stock Requests

When a product is out of stock, the chatbot collects the shopper's email and product interest so your team can follow up when it lands.

Pre-Purchase Policy Questions

Warranty length, gift wrapping, custom orders, VAT for trade customers, surface the answers buyers want before they'll commit to checkout.

Where's My Order Triage

Explain your standard dispatch timeline and what to do if a tracking number hasn't moved. If it needs a real lookup, pass the customer to your support team through live chat.

Probeer het gratis

Sound Like It Would Save You Some Repeat Replies?

Gratis abonnement, geen creditcard nodig. Bouw binnen enkele minuten je eerste chatbot.

Installatie

Binnen enkele minuten live op uw website

https://northfield-outdoor.com
  • /index.php?route=product/category&path=20
  • /index.php?route=product/product&product_id=143
  • /shipping-and-returns
  • /size-guide
  • /wholesale-enquiries

Point It At Your OpenCart Store

Give FastBots your store URL and it crawls your product pages, policy pages and FAQ content. You choose which pages to train on and which to skip.

ToonReserveLeadformulier

Huisstem

Friendly and helpful, like a knowledgeable shop assistant. Stick to shipping, returns, product details and policies from our trained pages. For order-status lookups or refunds, hand over to the team.

Zijn huisregels vaststellen

Tell the bot how to talk (friendly, plain English, no medical or legal claims) and what to do when it doesn't know. Add Q&A entries for the awkward questions you get every week.

<script defer
src="fastbots"
data-bot-id="uw-bot-id"
></script>

Paste One Line Into Your Theme

Copy the embed script from FastBots, open Extensions → Themes in OpenCart, paste it into your active theme's header field and save. Refresh the storefront and the chat widget appears.

Eerlijke vergelijking

How FastBots Compares For OpenCart Stores

Most OpenCart store owners weigh up three options for handling pre-sale questions: a chatbot trained on store content, a generic live chat tool that waits for a human, or just letting the contact form pick up the slack.

FastBots
Vanaf € 39 per maand
Algemene live chat
Human-only
Alleen contactformulier
Gratis
Antwoorden buiten kantooruren
's Avonds en in het weekend
Ja
24 uur per dag, 7 dagen per week
Alleen wanneer er personeel aanwezig isNo - email reply later
Opgeleid in uw winkel
Product, shipping, returns
Ja
crawls your pages
No - agents type each replyN.v.t.
Persoonlijke overdracht
When the bot can't answer
Ja
on Business plan
Ja
het is het complete product
-No
Lead Capture
Wholesale, restock, custom orders
Built in, emails the teamManual by agent
Ja
but slow loop
Multi-Language
Cross-border stores
Ongeveer 95 talenHangt af van het personeelDepends on email replies
Setup On OpenCart
Time to install
~5 min - paste one scriptVerschilt per gereedschapEr al

Deze vergelijking geeft een beeld van de gangbare alternatieven. Andere tools kunnen afwijken — controleer altijd de actuele prijzen en functies voordat u een beslissing neemt.

Probeer het gratis

Try It Free On Your Store This Afternoon

Gratis abonnement, geen creditcard nodig. Bouw binnen enkele minuten je eerste chatbot.

Een heel gebruiksvriendelijke dienst. Het kost maar 10 minuten om een bot in te stellen. De dienst biedt ook veel waar voor je geld.
A
Antonello
Oprichter, Ribrandity

Heb je vragen?

Veelgestelde vragen

Dit zijn de vragen die we het vaakst krijgen voordat teams zich aanmelden. Als jouw vraag er niet bij staat, reageert ons ondersteuningsteam op werkdagen binnen enkele uren.

Will the chatbot work with my OpenCart theme?

Yes. The widget is a small JavaScript snippet that loads independently of your theme. You paste it into the theme's header or custom code field through Extensions → Themes, and it appears across every page. If your theme has a non-standard header structure, you can paste it directly into the relevant template file.

Does it pull live product data from my OpenCart catalogue?

No, that deep, live API connection is currently only available for Shopify stores. For OpenCart, the chatbot answers from your trained content: product pages, descriptions, shipping rules and FAQ pages it crawled. It's accurate for anything written on those pages, but it won't quote live stock levels or order status unless you've added that into the training.

Kan het de bestelstatus van een klant opzoeken?

Not directly. FastBots doesn't have a native OpenCart order-lookup integration, so the bot can't fetch a specific order in real time. The practical setup is to explain your standard dispatch timeline, then hand the shopper to live chat or your support email when they need an actual order looked up.

Can it book or place orders for shoppers?

No. The chatbot supports the buying decision: it answers questions, captures leads and points shoppers at the right product, but it doesn't take payments or move customers through checkout. The shopper still adds to cart and checks out through OpenCart as normal.

How does live chat handover work?

On the Business plan ($89/month) and above, you can turn on live chat. When the bot can't answer or the shopper asks for a human, it offers a handover. A team member claims the chat in the FastBots dashboard, sees the full conversation and replies in real time. You set availability hours so it only offers handover when someone's around.

Will it replace my support team?

No, and we wouldn't pitch it as that. It's there to handle the repetitive pre-sale questions (shipping, returns, sizing, policy) so your team has time for the conversations that need judgement. Refunds, complaints and goodwill calls should still go through real people.

How do leads from the chat reach me?

When the lead form is filled in, FastBots emails the details to one or more addresses you configure. If you want them in a CRM, a spreadsheet or an email list, connect FastBots through Zapier or Make and the lead is pushed there once the chat ends.

What does it cost to run?

The free plan gives you 1 chatbot and 50 messages a month with no credit card. Essential is $39/month with 2,000 messages and integrations including Zapier, Make and WhatsApp. Business is $89/month and adds live chat handover, email replies and auto-retrain. See the pricing page for the current limits and add-ons.

Can I keep it trained as my store changes?

Yes. On Business plan and above, auto-retrain refreshes selected pages daily, weekly or monthly, so when you update a shipping rate or a returns policy the bot picks it up. On lower plans you can retrain manually whenever you change something significant.

Does it support languages other than English?

FastBots supports around 95 languages. If a shopper writes in German or Spanish, the bot can reply in the same language using your trained content. Useful for OpenCart stores running multi-language storefronts.

opencart logo

Add A Chatbot To Your OpenCart Store

Train it on your store content, paste one script into your theme and let it handle the repeat questions. Start free, no credit card required.

  • Gratis abonnement, geen creditcard nodig
  • ~5 minute install on OpenCart
  • Trained on your store pages
  • Live chat handover on Business