Perfect for Travel Agencies
Most traveller questions are the same handful — all-inclusive options, ATOL protection, payment plans, cancellation terms. FastBots learns your destinations, packages and policies once, then answers those questions on your site at 10pm on a Sunday. When someone's ready to book or wants a tailored itinerary, it collects their dates, party size and budget so your team can follow up with real options.
Providing AI Chatbots to Trusted Brands Around The World
Snelle antwoorden
A travel chatbot is a website chat assistant trained on your destinations, packages, protection schemes and booking policies. It answers practical pre-booking questions — what's included, financial protection, payment options, cancellation terms — and captures enquiry details when someone's ready to talk to a consultant. It works on your site 24/7 so evening and weekend enquiries don't sit in an inbox until Monday.
No, and we don't recommend pretending it can. Holidays are high-value and have too many moving parts — flights, hotels, transfers, insurance, visas. The chatbot's job is to answer the questions that come before booking and capture a qualified enquiry (destination, dates, party size, budget) so a real consultant can put a proper itinerary together.
Not if you train it properly. You upload your protection details once — which trips are ATOL covered, which fall under ABTA, what that means for the customer — and the bot answers from that content. For anything outside what you've trained it on, you set a fallback that says "let me pass this to a consultant" rather than guessing.
Yes. FastBots supports around 95 languages, which is useful if you sell to a mixed customer base or run trips for international groups. The bot replies in the language the visitor uses, drawing on the same trained content.
Waarom FastBots?
Most holiday research happens after dinner or at the weekend. The chatbot handles destination, package and protection questions when the office is closed, so warm enquiries don't go cold by Monday.
When a traveller wants a quote, the lead form asks for the destination, travel dates, party size and rough budget. Your consultant has enough to build options before the call-back, not just a name and an email.
Travellers worry about losing their money if a supplier folds. The chatbot answers protection questions straight from your trained content, so the reassurance is consistent every time.
Useful for agencies with international clients, expat customers or group bookings from abroad. The bot follows the visitor's language without needing a separate site.
Turn on live internet search and the assistant can pull in current information on visa requirements or destination travel advice during a chat. Connect Zapier or Make and captured enquiries get pushed straight into your CRM after the conversation ends.
Bespoke itineraries, multi-generational trips and weddings abroad need a human. On the Business plan and above, your team can claim the chat and take over in real time without making the customer start again.
Point it at your destinations pages, package PDFs and FAQ documents. It answers from what you actually sell — not generic travel content scraped from the wider internet.
Pre-set pill questions like "Is this ATOL protected?" or "Can I pay monthly?" help nervous first-time buyers know where to start and reduce the back-and-forth.
Praktijksituaties
Answers what's included, what isn't, room categories, board basis and resort facilities — from your trained package content.
Handles repeat ATOL, ABTA and supplier-failure questions calmly, so nervous customers get the same clear answer at 9am or 9pm.
Explains your deposit amount, balance-due dates and any monthly payment options so customers know what they're committing to.
Captures the destination, wedding date and rough guest count so a specialist can come back with a proper proposal rather than a cold email.
Filters cruise interest by line, region and dates, and handles group-booking questions about cabin allocation, deposits and group discounts.
Asks the right qualifying questions — countries, length, pace, budget per person — so your tailor-made desk gets a proper brief, not a one-liner.
Repeats your cancellation terms and amendment fees consistently, so no consultant gets caught quoting the wrong number on the phone.
Tells travellers where to check official entry requirements rather than offering visa advice, with a fallback that points them to the right government source.
Probeer het gratis
Sound Like Something Your Agency Could Use?
Gratis abonnement, geen creditcard nodig. Bouw binnen enkele minuten je eerste chatbot.
Installatie
Give it your website URL or sitemap. It crawls your destination pages, package descriptions, protection details and FAQs so it can answer from your actual content.
Huisstem
Warm, knowledgeable and reassuring — a holiday is a big spend and an emotional decision. Never confirm specific availability or prices that aren't in the trained content. Don't give visa or immigration advice — point travellers to the official government source and offer to pass them to a consultant.
Set the tone (warm and reassuring), the topics it should stay on, and the fallback for anything sensitive — like visa advice or specific availability claims it shouldn't make.
Add the embed snippet to your site (WordPress, Squarespace, Wix, Webflow, custom — all documented) and the chat widget goes live. Most agencies are up and running in around 5 minutes.
Eerlijke vergelijking
Most small travel agencies are choosing between three options for after-hours enquiries: a chatbot trained on their content, a generic enquiry form that sits in an inbox until Monday, or a third-party answering service. Here's how they stack up.
FastBots Vanaf € 39 per maand | Website Enquiry Form Free, sits in inbox | Uitbestede telefoonbeantwoordingsdienst Vanaf ~$200 per maand | |
|---|---|---|---|
24 uur per dag, 7 dagen per week beschikbaar 's Avonds, in het weekend, op feestdagen | Ja | Form submits anytime, no reply until Monday | Meestal alleen tijdens kantooruren |
Trained On Your Packages Destinations, inclusions, prices | Ja van uw website en documentatie | No — just collects details | No — reads from a script |
Answers ATOL/ABTA Questions Consistent reassurance every time | Yes, from your trained content | —Nee | Usually generic |
Legt gekwalificeerde aanvragen vast Dates, party size, budget | Yes, sent to your team by email | Yes, basic fields | Yes, depending on script |
Human Takeover For Bespoke Trips When the bot reaches its limit | Yes, Live Chat on Business plan ($89/mo) | —Nee | ~Sometimes, by call-back |
Spreekt ongeveer 95 talen For international customers | Ja | Translation needed | English-only typically |
Deze vergelijking geeft een beeld van de gangbare alternatieven. Andere tools kunnen afwijken — controleer altijd de actuele prijzen en functies voordat u een beslissing neemt.
Probeer het gratis
Maak gratis je eerste reis-chatbot — geen creditcard nodig
Gratis abonnement, geen creditcard nodig. Bouw binnen enkele minuten je eerste chatbot.
Ik heb fastbots een maand fastbots getest tijdens de training voor mijn opleiding tot Certified Sustainability Specialist. Na een maand trainen ben ik tot de conclusie gekomen dat het systeem heel eenvoudig te implementeren en flexibel is. Daarom heb ik besloten een abonnement te nemen.
Heb je vragen?
Dit zijn de vragen die we het vaakst krijgen voordat teams zich aanmelden. Als jouw vraag er niet bij staat, reageert ons ondersteuningsteam op werkdagen binnen enkele uren.
No — and it shouldn't. The chatbot handles the repetitive pre-booking questions (what's included, is it ATOL protected, can I pay monthly) and captures qualified enquiries. The actual itinerary building, supplier conversations and final booking still happen with your consultants. Think of it as the first filter that gives your team better-prepped leads.
Not natively. The chatbot lives on your website and answers from your trained content — it isn't connected to GDS, tour-operator systems or live availability feeds. It captures the enquiry (destination, dates, party size, budget) and sends it to your team so a consultant can quote properly.
Carefully. You set a clear rule in the bot's instructions that it should not give visa advice. Instead, it points the traveller to the official government source for their nationality and destination, and offers to pass them to a consultant. This protects both the customer and your agency.
Yes, FastBots supports around 95 languages and replies in whichever language the visitor uses. It draws on the same trained content, so a French-speaking customer asking about ATOL gets the same accurate answer as an English-speaking one.
That's where Live Chat comes in. On the Business plan ($89/month and above), your team can claim the chat and take over in real time — the customer doesn't have to repeat themselves, and they get a real person for the big-spend conversation. You set the availability hours so it only offers handover when someone's around.
Most agencies have a working bot in around 5 minutes. You point it at your website, it crawls your destination pages, packages and protection content, and you paste a single embed snippet onto your site. Tightening the tone, suggested questions and lead form usually takes another hour or two.
Yes, through Zapier or Make workflows. When the chatbot captures an enquiry, the details (destination, dates, party size, budget, contact info) can be pushed into your CRM, spreadsheet or email list once the conversation ends. We don't have native CRM integrations — workflows run after the chat, not mid-conversation.
There's a free plan (1 chatbot, 50 messages/month, no credit card required) to build and test. Paid plans start at $39/month for Essential, and Live Chat with human takeover is available from the Business plan at $89/month. See current pricing for the latest limits.
Yes. On the Business plan and above, you can turn on Auto Retrain to revisit selected pages daily, weekly or monthly so the bot stays close to your current content. For one-off updates — a new destination page, a changed cancellation policy — you can retrain manually in a couple of clicks.
FastBots is GDPR compliant and lead data sits in your account, not shared with other businesses. You can restrict the chatbot to your own domain and review every conversation in chat history. For sensitive information like passport or payment details, train the bot to refuse and route the customer to your consultant — that's a setting in the instructions.
Build a travel chatbot trained on your destinations and packages in around 5 minutes. No credit card required.
