Dit zijn de vragen die we het vaakst krijgen voordat teams zich aanmelden. Als jouw vraag er niet bij staat, reageert ons ondersteuningsteam op werkdagen binnen enkele uren.
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No, and it shouldn't. Couples booking a wedding photographer want to meet the person behind the camera. The bot handles the predictable questions that come before that conversation — pricing, availability windows, what's included — so you spend your time on real consultations, not repeating yourself in DMs.
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Not directly. The chatbot doesn't connect to your calendar mid-conversation, and we'd argue you don't want it to — confirming dates needs a human check. What it does is capture the requested date, shoot type, location and contact details, then email them to you (or push them to your CRM through a Zapier or Make workflow).
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We don't have native integrations with those tools, but you can connect them through Zapier or Make. When a lead form is submitted, the workflow can create a new enquiry or contact in your CRM with the shoot details already filled in. Setup takes about ten minutes once you've got a Zapier account.
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You set the fallback. Most photographers tell the bot to say something like 'good question, let me get the answer from Sarah — could I grab your details?' which then triggers the lead form. On Business plan and above, the Knowledge Assistant shows you the unanswered questions so you can add them to the bot over time.
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It only quotes from the content you give it. If your site shows 'weddings from $2,800', that's what it'll say. If you'd rather not share pricing publicly, train it on a softer version — 'most couples invest between $X and $Y' — and have it offer to send a full guide once it has the date and venue.
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Yes, on Business plan ($89/month) and above. Live Chat lets you jump in when a hot enquiry comes through and reply in real time. The bot handles the warm-up — qualifying the shoot type, date and budget — and you close the consultation. You can also set availability hours so handover only happens when you're around.
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The free plan covers one chatbot and 50 messages a month — enough to test it out properly. Paid plans start at $39/month for Essential, which adds workflows like Zapier and Make for pushing leads into your CRM. Live Chat handover is on Business at $89/month. No credit card needed to start.
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Visitors can upload images and PDFs into the chat if you enable that feature. It's useful for mood boards, venue shots or reference styling. The bot won't analyse the artistic quality of a photo, but it can pick up details from a brief or contract a client wants to share.
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Yes. You can set the colours, avatar, welcome message, suggested questions and the tone of every reply. Photographers who shoot fine-art weddings tend to write the bot to sound calm and considered; family photographers go warmer and more playful. It's your voice, not a generic chatbot one.
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FastBots supports around 95 languages, so destination wedding enquiries from couples whose first language isn't English are handled naturally. You can also translate stored conversations on Business plan and above when you're reviewing them later.